Refund Policy

Last updated: December 2025

At Trimify, we aim to provide transparent and fair policies for our users. Please read this Refund Policy carefully before purchasing any plan or service on our website.

1. No Refund After Purchase

All purchases made on Trimify are final and non-refundable. Once a package or plan has been successfully purchased, the paid amount will not be refunded under normal circumstances.

• Basic plans
• Premium or lifetime plans
• Promotional or discounted offers

By completing a purchase, you acknowledge and agree that refunds are not guaranteed after payment confirmation.

2. Exception – Non-Delivery of Product

A refund may only be considered in exceptional cases where:

• The payment has been successfully deducted from the user’s account, and
• The purchased product or service was not delivered or activated on the user’s Trimify account.

Refunds will only be processed after a proper investigation by our team.

3. Required Proof for Refund Requests

To request a refund under the non-delivery exception, the user must provide valid proof, including but not limited to:

• Clear screenshot (SS) of the transaction receipt
• Payment reference ID or transaction number
• Registered email address used on Trimify
• Date and time of the transaction

Requests without sufficient proof will not be entertained.

4. Investigation & Approval Process

1. Our team will verify the payment details with the payment gateway.
2. We will check delivery logs and account activation records.
3. If it is confirmed that the amount was deducted but the product was not delivered, the refund will be approved.

If the investigation shows that the product or service was delivered successfully, no refund will be issued.

5. Refund Method & Timeline

• Approved refunds will be processed using the original payment method.
• Refund processing typically takes 7–14 working days.
• Trimify is not responsible for delays caused by banks or third-party payment gateways.

6. Chargebacks & Disputes

Initiating a chargeback or payment dispute without contacting Trimify support first may result in:

• Account suspension or termination
• Permanent restriction from using our services

7. Policy Updates

Trimify reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

8. Contact Us

For refund-related queries, please contact us at:

Email: support@trimify.xyz

By purchasing any service on Trimify, you agree to this Refund Policy in full.